Terms and Condition


A 25% deposit may be required for bookings. The deposit will not be refunded if an appointment is cancelled or rearranged less than 48 hours prior to your appointment.


A minimum of 48 hours notice is required to cancel or rearrange your appointment. The following cancellation charges may apply.
Less than 24 hours notice - 50% of service cost.
Less than 12 hours notice or no show - 100% of service cost.


All Consultations are complimentary, certain services require a consultation and a patch test 48 hours prior to your first appointment.

Hair Extensions

All orders for hair extensions are payable in full upfront. No refunds can be issued unless the hair is faulty or damaged.

Please note

Hair colouring services must be accompanied with a cut, blow-dry or a smooth over Please be sure to book a gel removal if necessary.